Spectranet Office in Abuja: Address, Hours, Services, and Plans

Spectranet has established itself as one of the leading internet service providers in Abuja through its high-quality fiber broadband services, and now they have a physical office in the state.

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For those looking to get Spectranet home or office internet installed in Abuja, visiting their office is the first step.

Spectranet’s Abuja office is conveniently located in the heart of the city at 15 Bangui Street, Wuse Zone 4. This central and accessible address makes it easy for new and existing customers to visit.

The office provides a one-stop location to learn more about Spectranet’s services, plans, and bundles, sign up for installation, pay bills, get technical support, and more.

With a sales, customer service, and technical staff team, Spectranet’s Abuja office is equipped to handle all customer needs.

The office environment is modern, comfortable, and efficient. Various packages and plans are on display to help explain the options.

The knowledgeable staff can assess your requirements and recommend the best plan based on usage needs.

This article will provide an extensive overview of the Spectranet Abuja office, covering the address, office hours, services offered, plans, and bundles available.

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Spectranet Office in Abuja Address and Directions

Spectranet Office in Abuja: Address, Hours, Services, and Plans

High-speed internet access has become necessary for businesses and individuals in Nigeria’s capital city, Abuja.

A reliable and fast internet connection enables productivity, communication, entertainment, and more.

Visiting the Spectranet office is the quickest way to get their fiber broadband services up and running in your Abuja home or office.

Spectranet’s office in Abuja, Nigeria, is located at:

15 Bangui Street, Off Aminu Kano Crescent, Wuse Zone 4, Abuja

Wuse Zone 4 is a centrally located business district in Abuja. It has many corporate offices, hotels, banks, and shopping centers.

Located near the intersection of Aminu Kano Crescent and Bangui Street, Spectranet’s office enjoys excellent visibility and access.

It’s easy to find the Spectranet Abuja office using these simple directions:

  • From Garki Area 3, take Ahmadu Bello Way west towards Wuse Zone 4
  • Turn right to enter the Aminu Kano Crescent intersection
  • Take the 1st left onto Bangui Street
  • Spectranet’s office is at 15 Bangui Street on the right side

Alternatively, you can type “Spectranet Abuja” into Google Maps to find step-by-step directions to their office from your location in the city.

The commute time by car is usually 10-20 minutes, depending on traffic conditions along the route. There is ample parking in the lots beside and behind the Spectranet office building.

Public transit is also a convenient option. The Abuja light rail line has a station at the Aminu Kano/Bangui Street intersection just a minute’s walk from Spectranet’s office.

Simply disembark at this station and cross to Spectranet or walk around the corner from the Wuse Zone 4 rail station. There are also bus stops along Aminu Kano Crescent that serve the area.

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Office Hours

Spectranet’s Abuja office is open 6 days a week from Monday to Saturday. The office hours are:

  • Monday – Friday: 8am – 5pm
  • Saturday: 10am – 2pm

Visiting during the weekday office hours allows you to speak to sales representatives and customer service agents. Technical staff for installations and troubleshooting are also available on weekdays.

While the office is closed on Sundays, you can still get 24/7 customer service support through their hotline at 0700 77 SPECTRA or 0700 77 773782.

This number connects you to their call center to address technical issues or other queries.

It’s advisable to avoid the very start and end of the workday if you are visiting the Spectranet office.

The peak hours between 9-11am can get busy with other customers. Early afternoon or late morning are the least crowded times for a more relaxed visit.

Services Offered at the Office

Spectranet’s Abuja office provides various services to prospective and current customers. The main services offered on-site include:

Sales Inquiries

Their sales team can discuss Spectranet’s home and office internet plans for your needs. They provide all the information on packages, speeds, prices, installation costs, and additional hardware requirements.

You can learn about the differences between various bundles to make the right choice.

Account Registration

Once you decide on a Spectranet plan, you can complete the paperwork and register on the spot. Sales staff will assist you with the application and paperwork. Your account gets established in real time.

Bill Payment

As a Spectranet customer, you can visit the office monthly to pay your internet bill in cash or card. This saves you the hassle of online payments or going to the bank.

Technical Support & Troubleshooting

Onsite IT staff can diagnose connection issues and assist with resolving them. If necessary, they may need to visit your home or office. Having this technical assistance readily available is invaluable.

Equipment Pickup

Getting your router, cables, antenna, and other hardware is essential. Once registered, you can collect the equipment needed to install your Spectranet connection from the Abuja office.

Installation Scheduling

The final step is getting your connection up and running. Their technicians can schedule a home visit to install and activate your Spectranet broadband service.

Visiting the office involves getting Spectranet high-speed fiber internet fully set up with helpful staff available for any requirements.

Spectranet Plans & Bundles

Spectranet offers various home and office internet packages to meet different needs and budgets. Their Abuja office showcases all the plans, speeds, prices, and bundle options on display.

Some of Spectranet’s current residential plans and speeds available in Abuja include:

  • HomeFiber Basic – 25 Mbps download / 15 Mbps upload – ₦12,000 per month
  • HomeFiber Silver – 50 Mbps / 25 Mbps – ₦15,000 per month
  • HomeFiber Gold – 100 Mbps / 50 Mbps – ₦20,000 per month

For busy offices and businesses, Spectranet provides dedicated business fiber plans like:

  • BusinessFiber Silver – 50 Mbps / 50 Mbps – ₦25,000
  • BusinessFiber Gold – 100 Mbps / 100 Mbps – ₦50,000
  • BusinessFiber Platinum – 200 Mbps / 200 Mbps – ₦100,000

Their sales staff can explain the differences between home and business plans in detail. All plans come with unlimited data usage and 24/7 customer service.

Spectranet also offers bundle deals on installation, hardware, and long-term contracts. Common options include:

  • Modem + installation bundle deals
  • 1-year or 2-year contract discounts
  • Refer a friend promotions

Bundles allow you to save on upfront costs. The staff will explain how much you can save with any current bundle promotions.

Frequently Asked Questions

Here are some common questions people have when visiting Spectranet’s office in Abuja:

Do I Need an Appointment to Visit the Office?

No, you do not need an appointment. You can stop by during the open office hours. For specific technical issues, it helps to call ahead.

What Documents Do I Need to Bring?

Have your ID card, residence address information, and payment information on hand for registration. If signing up a business, have your company details.

Can I Pay My Bill in Cash?

Yes, Spectranet accepts cash bill payments in their Abuja office. This saves you an online transfer or bank trip.

How Long Does Installation Take?

The standard installation timeline is 5-7 business days. The process involves scheduling a technician, configuring your connection, and testing speeds.

Do They Have Equipment in Stock?

The Abuja office normally has modems, routers, cables, and accessories in stock for pickup after registration. Supply chain issues can occasionally cause delays.

Visiting in person allows you to get detailed answers to any other questions you may have about Spectranet’s high-speed internet services in Abuja.

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To Sum Up

Located conveniently at 15 Bangui Street in Wuse Zone 4, the Spectranet office in Abuja is an essential destination for fast and reliable home and office fiber internet services.

Sales, customer service, and technical staff are available on-site to consult about plans, make payments, configure installations, provide troubleshooting, and more.

With their central Abuja location, weekday and Saturday hours, and range of in-office services offered, Spectranet provides a welcoming, helpful experience connecting with high-speed broadband.

If you live or work in Abuja and need the fastest, most reliable internet from a leading ISP, visit Spectranet’s office.

Their fiber broadband plans deliver the connectivity and capabilities to unlock your potential.


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